FAQ

  • What are mushrooms? Mushrooms are the fruiting bodies of fungi, often characterized by their umbrella-like shape and fleshy texture. They are a vital part of many ecosystems.
  • Are mushrooms vegetables? While often classified as vegetables, mushrooms are actually fungi, a separate kingdom of organisms.
  • Are all mushrooms edible? No, not all mushrooms are safe to eat. Some species contain toxins that can cause serious illness or even death. It's essential to only consume mushrooms from reputable sources or those identified by a mycologist.
  • How do I store mushrooms? Store mushrooms in a paper bag or a perforated plastic bag in the refrigerator to maintain freshness. Avoid storing them in airtight containers, as this can lead to spoilage.
  • How can I cook mushrooms? Mushrooms are versatile and can be cooked in various ways. You can sauté them, fry them, grill them, roast them, or add them to soups, stews, and pasta dishes.
  • What are the health benefits of mushrooms? Mushrooms are rich in nutrients, including vitamins, minerals, and antioxidants. They are also a good source of fiber and protein. Some studies have linked mushroom consumption to various health benefits, such as boosting immunity, improving heart health, and aiding in weight management.
  • Can mushrooms be grown at home? Yes, many edible mushroom species can be grown at home. We have kits available for beginners or professionals available here, or you can cultivate mushrooms on your own using substrates like wood or straw.

Where can I find more information about mushrooms? There are many resources available to learn more about mushrooms. You can consult field guides, online resources, or join local mycological societies.

  • How old do I need to be to order from Shroom Traders? You must be of legal age to purchase and consume mushrooms or mushroom products in your area.
  • Can I use your website for illegal activities? Absolutely not. Shroom Traders prohibits any illegal activity, including the sale or distribution of controlled substances.
  • What happens if I violate the Terms of Use? Violating our terms could result in the suspension or termination of your account.
  • How does Shroom Traders protect my personal information? We take data security seriously. We use secure measures to protect your information from unauthorized access or disclosure.
  • What cookies does the website use? Shroom Traders uses cookies to enhance your experience and track website usage. You can find more details in our Privacy Policy.

Products & Returns

  • What is your return policy? Non-perishable products can be returned within 10 days of purchase if unopened and undamaged. However, drop-shipped items may have different return policies. Please refer to their specific policy for details.
  • How do I return a product? To return an item, please contact our customer support team for instructions.
  • What are the refund terms? Refunds will be issued to the original payment method, minus shipping costs.

Shipping & Delivery

  • What shipping options do you offer? We offer 2-day shipping with 1-day handling for fresh mushrooms. Other products have ground shipping and other options displayed at checkout.
  • Do you offer local pickup? Currently, local pickup is available only in South Charleston and Charleston, West Virginia, on designated Fridays. Pickup locations and times are communicated upon order confirmation.
  • What happens if I miss my local pickup? To receive a full refund minus transaction costs, cancellations for local pickups must be made within 24 hours of the designated time.
  • How much does shipping cost? Shipping costs are calculated based on order weight and destination.
  • Do you ship internationally? We may not ship to certain countries due to legal restrictions.

Product Information & Disclaimer

  • Are your products legal in my area? It's your responsibility to ensure the legality of mushrooms and mushroom products in your area.
  • Do your products have health benefits? While mushrooms may offer potential health benefits, they are not intended to diagnose, treat, or cure any medical conditions. Consult a healthcare professional before use.
  • Can I eat raw mushrooms? No, raw mushrooms must be fully cooked before consumption to reduce the risk of foodborne illness.
  • Should I consult with my doctor before consuming mushrooms?

    Always consult with a healthcare professional before consuming mushrooms and making any decisions related to your health, especially if you are pregnant, breastfeeding, or using certain medications.

Age Verification & Compliance

  • How do you verify my age? We may require age verification to comply with local laws.
  • Do you comply with regulations? Shroom Traders adheres to all applicable laws and regulations regarding the sale and distribution of mushrooms and mushroom products.

Fresh Mushroom Cancellation Policy

  • Can I cancel my fresh mushroom order? Yes, but cancellations must be received within 24 hours of the scheduled delivery date for a full refund. Cancellations after this timeframe will be refunded minus transaction costs.
  • What happens if I cancel after my order ships? Unfortunately, cancellations cannot be processed once the product is shipped.

Important Note: When foraging for mushrooms, never consume any mushroom unless you are absolutely certain of its identification.

Misidentification can lead to serious illness or death. Always consult with an experienced mycologist for help in identifying wild mushrooms.

Disclaimer: The information provided on this website is for informational purposes only and is not intended as a substitute for professional medical advice. This information is not intended to diagnose, treat, or cure any medical conditions. Please consult with a healthcare professional for any health concerns or before making any decisions related to your health or treatment..

Buy using shroomtraders.com, you agree to these and all other posted policies.