Policies

Age Restriction: Users must be of legal age to purchase and consume mushrooms or mushroom products.
Prohibited Use: Users agree not to use the website for illegal activities, such as the sale or distribution of controlled substances.
Intellectual Property: All content on the website is protected by copyright laws. Users may not reproduce, distribute, or modify content without permission.
Disclaimer: Shroom Traders is not liable for any damages or losses arising from the use of the website or its products.

Data Collection: Shroom Traders collects personal information, such as name, shipping address, and payment details, to process orders.
Data Security: We implement security measures to protect user data from unauthorized access or disclosure.
Cookie Policy: The website uses cookies to enhance user experience and track website usage.

Eligibility: Non-Perishable Returns are accepted within 10 days of purchase for unopened, undamaged products excluding fruiting blocks. If the items are sold by one of our drop shipping partners please refer to their return policies.
Process: To return a product, contact customer support for instructions by clicking the chat icon.
Refunds: Refunds will be issued to the original payment method, minus shipping costs once product is received.

Shipping Methods: We offer 2 day shipping with one day for handling when ordering fresh mushrooms. You can choose from Ground and other shipping options listed on the site in regards to everything else.
Local Pick up: We currently only service the South Charleston and Charleston West Virginia areas for local pick up. Please make sure that your product selection is eligible. We schedule our pickups for every Friday at changing locations within the above cities. Once your order is placed you will be notified of the locations and times. If you are unable to pick up your order you MUST cancel within 24 hours of the designated time to receive a full refund minus 2.7% + 30 cents of the transaction costs associated with your order. This keeps us in business, and enables us to keep bringing fresh mushrooms to the community.
Semi Direct Delivery For orders over $100.00 please contact us before placing the order to arrange a drop off location nearest you.
Shipping Costs: Shipping costs are calculated based on the order weight and destination.
International Shipping: We may not ship to certain countries due to legal restrictions.

Legal Use: Mushrooms and mushroom products may have legal restrictions in your area. It is the user's responsibility to comply with all applicable laws.
Health Benefits: While mushrooms may offer potential health benefits, they are not intended to diagnose, treat, or cure any medical conditions. Consult with a healthcare professional before use.
Raw Mushroom Consumption: Raw mushrooms must be fully cooked before consumption to reduce the risk of food borne illness.
Shroom Traders Disclaimer

Please note that the information provided on this website is for reference only and is not intended as medical or healthcare advice. Always consult with a healthcare professional before consuming mushrooms and making any decisions related to your health, especially if you are pregnant, breastfeeding, or using certain medications.

Prices and availability of our products may fluctuate, so please check our website for the most current information. The information provided on our website, including dietary and nutritional content, is for reference only and is not intended as medical or healthcare advice. Actual product packaging may differ from what is shown on our website. Always read labels, warnings, and directions before using or consuming a product.
6. Legal Compliance

Age Verification: We may require age verification to ensure compliance with local laws.
Regulatory Compliance: Shroom Traders complies with all applicable laws and regulations regarding the sale and distribution of mushrooms and mushroom products.

Fresh Mushroom Cancellation Policy:

Cancellation Deadline: Cancellations for fresh mushroom orders must be received within 24 hours of the scheduled delivery date.
Refund Policy: If a cancellation is received after the 24-hour deadline, a refund will be issued minus the transaction cost of 2.7% +30 cents. If the cancellation is received after the product has been shipped we are unable to process the return. By using ShroomTraders.com you are agreeing to this and all policies there in.